A++++ customer resentment! Would infuriate again!
By Austin Modine 23rd September 2008
Just when you think eBay is done infuriating longtime users across the world, the auction site keeps cranking out the hits. You almost have to admire the steadfast dedication – that ability to bear 'mid now and ice, a banner with the strange device; Excelsior! Or something to that Longfellowian effect. Point is, the bitter tears of eBay users must taste like candy to the company's board members. This July, eBay Australia was forced to ditch its massively unpopular attempt to force virtually all payments through its subsidiary, PayPal. Not only did the policy change fuel outrage in its most established users, it even prompted Australian regulators to begin an anti-competition investigation. Not a huge success, in other words. But eBay dutifully learned its lesson and will attempt to create a more open environ... Just kidding. eBay now plans to ban checks and money orders as payment methods in the US. The news comes out of an FAQ update listing the change under "a more consistent buyer experience to drive more sales." Beginning "late October 2008," checks and money orders will no longer be allowed as payment methods on eBay.com. Items can only be paid for using PayPal, Credit or debit, ProPay, or Payment upon pickup. The only exceptions to the policy change are vehicles, enterprise equipment, real estate, and "mature audiences" items.
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1 comment:
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