Console of doom
By Nick Farrell, 15 April 2009
MICROSOFT has finally admitted that there is a problem with the hardware on its Xbox 360 console which causes it to crash and show a multi-language kill screen. The E74 failure is getting so bad that Microsoft has amended its three-year warranty to cover the problem. Complaints of the error increased after the release of the New Xbox Experience, or NXE. It occurred after anywhere from 12 to 36 months of use, with many claiming that trouble arose on consoles that have already been repaired following a Red Ring of Death failure. The problem was that this issue wasn't covered by Microsoft's warranty because, according to Microsoft, it was a "general hardware failure". Microsoft has said that, after investigating the issue, it has determined that the E74 error message can indicate the general hardware failure that is associated with three flashing red lights error on the console. "As a result, we have decided to cover repairs related to the E74 error message under our three-year warranty program for certain general hardware failures that was announced in July 2007."
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